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Launch event: benefits, employment and crisis support

Updated: Feb 11, 2021

We’ve teamed up with the Employment Related Services Association to launch our major new report on support services during the Covid pandemic.

Our webinar: Navigating Pandemic Social Security: Benefits, Employment and Crisis Support During COVID-19, will be held on Wednesday 24 February 2021 3pm – 4.30pm.

In recent years, the process of claiming benefits has become increasingly complex with a range of external actors mediating the relationship between benefit claimants and the Department for Work and Pensions. These intermediaries provide important information, advice and support that is often key to helping households either initiate or sustain a claim for low-income social security. This includes work surrounding benefits and income maximisation; Help to Claim; crisis and emergency food provision, housing, welfare rights, employment support, debt advice and money management, community support and local government assistance. Such activities provide a crucial bridge for many benefit claimants and those financially struggling.

Partnering with ERSA, this event marks the launch of a new report from Welfare at a (Social) Distance to consider what impact COVID-19 has had on the benefits, employment and crisis support currently available, and what lessons in the immediate and longer term.


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